ARRRGGGG!!
There’s nothing quite like the fury a misbehaving computer can invoke. We’ve all experienced it – the frustration of lost files, the annoyance of pop-up ads from satan himself, the aggravation of endless startup loops, and let’s not forget those dreaded blue screens of death, to name a few. It’s enough to ruin even the sunniest of days faster than stepping on a Lego brick with bare feet. But fear not! We’re here to help you banish those frustrations to the depths of your memory. Just follow the steps below and relief will be on its way. However, we can’t assist you with that Lego brick situation – you’re on your own there!
GETTING HELP IN SIX SIMPLE STEPS
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Call
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Call us at 765-964-7414. We may be able to answer your question or solve your problem without even remoting into your computer. If we do need to remote in, we can guide through the rest of the steps.
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Click
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Click HELP ME to start downloading the remote software to your computer.
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Open
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Depending on the browser you are using, a small box will appear in the top right or bottom left corner. This will show the progress of the download. When the word Open appears, click it.
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Allow
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A box will appear dead center of your screen asking if you wish to allow the program to make changes to your computer. Click Yes.
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Provide
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After a few seconds, a box will appear with a nine-digit number. Give that number to our technician.
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Relax
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That’s it. Now you can sit back, relax, and watch us work our magic all from the comfort of your own home. You didn’t even need to unhook anything.
We also offer a monthly service (see below) that makes it even easier by skipping steps two through five.
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REMOTE SUPPORT OPTIONS
As Needed
Per Computer
$0/month
- 0 Free Remote Minutes
- $1.25 /Minute
- 20 Minute Minimum
- 0 User Accounts
- Multiple Monitor Support
- Fourth Tier Priority
- 0 Free On Site Hours
- Software Pre Installed
- Concurrent Sessions
- Unattended Operation
- Free Pickup & Delivery
- Minimum Term
- Discounted Onsite Rate
Basic
Per Computer
$15/month
- 20 Free Remote Minutes
- $0.75 /Minute (after free)
- 0 Minute Minimum
- 1 User Account
- Multiple Monitor Support
- Third Tier Priority
- 0 Free On Site Hours
- Software Pre Installed
- Concurrent Sessions
- Unattended Operation
- Free Pickup & Delivery
- Minimum Term
- Discounted Onsite Rate
Business
Per Computer
$65/month
- 30 Free Remote Minutes
- $0.75 /Minute (after free)
- 0 Minute Minimum
- 2 User Accounts
- Multiple Monitor Support
- First Tier Priority
- 1 Free On Site Hour
- Software Pre Installed
- Concurrent Sessions
- Unattended Operation
- Free Pickup & Delivery
- Minimum Term
- Discounted Onsite Rate